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A brick condo building above Edmonton's river valley on a clear winter morning

Should your board switch condo management?

Rate your current manager on six questions. A low score suggests it may be time to switch. A high score points to what is working, so you can keep it. To score proposals from new companies, use the proposal scoresheet.

No account · Nothing is sent to any company

Rate your current company

  1. Our current manager has been with our building…

    1 · 3+ managers in 3 years5 · 3+ years with the same manager

  2. When we email our manager, we get a response…

    1 · Days or weeks later, if at all5 · Inside 24 hours on non-urgent items

  3. Our monthly financial package arrives…

    1 · Late, unclear, or with missing line items5 · On time, clean, with a narrative we understand

  4. Decisions made at board meetings…

    1 · Get raised again next meeting; nothing happened5 · Close inside the month they were opened

  5. Our manager comes to board meetings…

    1 · Cold, reading documents at the table5 · With agenda, prior actions, and a plan

  6. Problems in our building…

    1 · We hear about them after owners complain5 · Our manager flags them first, with options

Next steps

See all tools
RFP builderTen minutes of questions, one request for proposals in Word. Proposal scoresheetScore up to five proposals, print for the board. Small-building scorecardSix questions for buildings under 20 units, one answer.

Score told you to switch? Browse management companies

Taking this to a board meeting? Ask each board member to answer the six questions on their own first, then talk through the questions where your scores differ.